IT failure at Royal Berks could see service reduced
October 25, 2012
Services provided at Royal Berkshire Hospital could be reduced today due to an IT failure.
Patients with scheduled appointments should still attend but anyone with minor non-life-threatening injuries is urged to seek medical treatment elsewhere, rather than visiting the emergency department.
Hospital spokesman Joe Wise said: "Due to a fault in the IT system some routine services may have to be curtailed at the Royal Berkshire Hospital today.
"Patients due to attend out patients clinics or for pre-planned surgery should attend as arranged unless we contact them in person.
"However, we would ask patients with minor non-life-threatening injuries to use alternative services such as minor injury units, the walk-in centre in Broad Street Mall or their own GP rather than coming to the emergency department."
A number of things are affected, including email and X-ray facilities. The new electronic patient record which came under fire at a Council of Governor's meeting last month is also affected.